T Steele – Islington, N5 (September 2010)
What did we do?
We completed the comprehensive fitting of double glazed sash windows for this customer.
What did the customer think?
“We recently used Core Sash Windows for new double glazed sash windows in our Victorian flat in Stoke Newington. Our first impressions of Core were fantastic; they were quick to get back to our initial inquiry and fast to set up an appointment for a quote. We were pleasantly surprised that they were able to come over on a Saturday morning (as other companies did not offer weekend visits). Sean and Dan were extremely professional and took the time to talk us through the all the different options and we had the quote in less than a week (other companies took up to four weeks!). They were happy for us to take our time to come to a decision and we never felt under any pressure to choose a particular option. Sean and Dan kept us up-to-date about the progress of our windows and during the installation they were both on site to let us know what was going to happen and when. We felt really good about their management and the progress of the work was both fast and tidy! The workmen were great; they were careful about our furniture (our flat is rather small) and worked hard to keep the dust down, including hoovering each day! We were slightly picky customers, the bedroom window originally had fluted glass (glass with vertical ridges) and we really wanted something similar for the new windows. Sean and Dan said it was no problem to knock up a sample of the double glazed fluted glass (at no extra charge) and they were happy to bring it around at the weekend for us to have a look. It was their attention to detail and high level of customer service that was really outstanding. We highly recommend Core Sash Windows; all you have to do is meet Sean and Dan to know that your home is in good hands!”